What is the first and most important step when calling a MAYDAY?

Remaining calm is the first and most important step when calling a MAYDAY because it directly influences the effectiveness of the communication and the subsequent response. When a firefighter emits a MAYDAY, the situation is already critical, often fraught with chaos and urgency. By maintaining composure, the individual can articulate the message clearly and accurately, minimizing confusion and ensuring that vital information reaches the command or other responding units swiftly.

This clarity is essential, as emergency personnel need to comprehend the situation fully to mobilize the right resources effectively. Moreover, a calm demeanor can aid in managing the emotional stress of the situation, allowing the individual to think rationally and respond appropriately to subsequent inquiries or commands from incident command or the RIC.

While activating the emergency button, providing location details, and describing the situation are all critical components of a MAYDAY call, they should follow after the individual ensures they are calm enough to communicate effectively. This foundational element promotes a structured and efficient response, enhancing the chances of a successful rescue.